Beauty Jetco’s Return Policy

Returnable Products
At Beauty Jetco, we care about providing the best shopping experience for our customers. Customers can return the following products:
Unused products: Products must be unopened or used, if the packaging has been opened or the product has been used, it cannot be returned.
Damaged or misdescribed products: If you receive a misdescribed or damaged product, you can return or exchange it within the specified return period.
Return period
Returnable products can be returned within 7 days from the date of receipt of the order.
Returns are only received if they are in their original condition (unopened packaging and unused product).
Return conditions
The product must be in its original condition, including the original packaging and packaging.
The product must be unused and unopened (except for products with manufacturing defects or damage).
Products are returned with the invoice or proof of purchase.
Products purchased as part of a special offer or limited time sale cannot be returned.
Non-returnable products
Opened or used cosmetics.
Personal care products such as cosmetics or toiletries.
Products that have been discounted or purchased on special offers.
Promotional gifts or products that have been used.
How can you return a product?
Contact us: You can contact our customer service team by email [email protected] or by phone [phone number] to start the return process.
Send the product: After the return request is confirmed by us, you will be directed to the nearest shipping center or you can send the product via shipping service.
Product inspection: After receiving the returned product, we will inspect it to make sure it meets the stated conditions.
Refund process
After the return is approved, we will refund the amount paid to the same payment method that was used for the purchase, except for shipping costs, which are non-refundable.
In the case of cash on delivery, the refund will be made by bank transfer or another agreed upon payment method.
Costs associated with returns
If the product is damaged or does not match the description, all shipping costs will be borne by Beauty Jetco.
In case of returns for other reasons, the customer will be responsible for the shipping costs associated with the return of the product.
Help and support
If you need assistance or have any questions regarding the return policy, please feel free to contact our customer service team via the following means:
Email: [email protected]
Phone: [phone number]
Live chat via the website.

We at Beauty Jetco strive to provide the best possible shopping experience for our customers, and we believe that your satisfaction is our number one priority.

Additional Notes:

Clarification: It is important that the policy is clear and easy for customers to understand. Keep it short and to the point.
Flexibility: Try to be flexible in dealing with customers, especially regarding products that may not be returnable, such as personalized cosmetics.
Good communication: Make sure you provide an easy and clear means of communication for customers in case they have any queries or issues.

Translated with DeepL.com (free version)